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City Brew Perks FAQ

How does the City Brew Perks Program work?

Earn one point for every dollar spent. Collect your points and Redeem them how you choose!

How do I earn points?

Check-in with your barista using using our mobile app, your phone number, name, or email, then pay for your order any way you’d like!

How many points do I need to receive a reward?

Earn 25 points and receive a free extra shot of espresso, or save up your points for larger rewards such as a free freshly brewed coffee or tea, a free drink or food item, or a package of coffee or tea!

How do I join the City Brew Perks Program?

Go online to citybrew.com/perks and select Sign Up to create an account using your phone number.

How do I redeem my points?

Once you have earned enough points for a reward, ask your barista to look up your account and apply your available reward to your purchase! Please note, rewards can only be redeemed on eligible items.

When should I expect my points?

Points are awarded to your account at the end of each day.

Do my points expire?

Each point earned expires after 12 months -- so you have plenty of time to use them!

Are there different levels of membership?

No, there are no tiers or levels of membership. All Perks members have the same earning capabilities!

I had an account on the previous Perks Program. Do I need to sign up again?

No! You can continue using the program as you have before.

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If you have any questions about our company, products, loyalty program, or anything else, please use this form to contact us.

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